Your care comes first. 

Rise Up Health Clinics operates the Bear Care Clinic. Rise Up provides care to children in the district regardless of insurance status or ability to pay. Cost should never stop you from getting care, and unpaid bills are never sent to collections.

How does billing work?

Your insurance company decides what your plan covers and how much you may owe. We will generally bill your insurance after your visit. You may receive a bill for a copay, deductible, coinsurance, service that is not covered, or service provided by an out-of-network provider. 

What if I cannot afford my bill?

Please do not avoid care because you are worried about cost. If you receive a bill from RUHC:

• Pay what you can. Any payment you make toward a clinic bill will be accepted as payment in full.

• Cannot pay? That's okay. Your clinic bill may be covered through the Health Equity Fund.

What if I do not have health insurance?

You can receive care without insurance. You will be billed at a self-pay rate. If you can't afford the bill, contact us, as the Health Equity Fund may cover your clinic expenses. 

Can I choose not to use my insurance?

If you have commercial/private health insurance, you can opt for the self-pay rate by signing a waiver. A Good Faith Estimate is available upon request. Patients in Minnesota Health Care Programs (MHCP) cannot waive insurance for covered services. 

What if my insurance information is incorrect?

Please provide your most current insurance information. If we receive incorrect information, contact us so we can help. You may be able submit a superbill to your insurance plan. 

What about laboratory bills?

Some lab tests must be sent to an outside lab, which sets its own costs. You might receive a separate bill from the lab. If you're concerned about costs, consult our clinic team about potential expenses or options before testing, if possible. 

What if Rise Up Health Clinics does not accept my insurance?

If your insurance is not contracted with Rise Up or your plan doesn't cover the service, you may receive a bill. Options include:

• Requesting a superbill to submit to your insurance.

• Choosing a self-pay option if you have eligible commercial/private insurance.

If you cannot afford the bill, please contact us, as cost should not prevent you from accessing care.

How will I receive my bill?

Rise Up Health Clinics may send billing notices by email, text message, or mail. Bills should be paid within 30 days.

Bills will be emailed from pm-practicefusion@practicefusion.com

Why did I receive a bill?

You may receive a bill due to:

• A copay, deductible, or coinsurance applied by insurance

• Lack of current insurance information

• Absence of health insurance

• Insurance not covering the service

• RUHC being out-of-network

• Missing required referral from insurance

• Choosing the self-pay options

Most Important: Get the Care Your Child Needs

We do not want cost or insurance concerns to stop your child or student from receiving health care.

At Rise Up Health Clinics – 

✓ You can receive care with or without insurance.
✓ You can receive care even if you cannot afford the bill.
✓ Any payment toward a Rise Up Health Clinics bill is accepted as payment in full.
✓ The Health Equity Fund can cover your clinic bill if you cannot pay.
✓ We do not send unpaid clinic bills to collections.
✓ Asking for financial assistance will not affect the care you receive.

Questions about your bill?

Email: Billing@RiseUpHealthClinics.org

We are happy to help you understand your bill and your payment options.